GfK SE
dubai
Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior . We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways
Job Source: GfK SEFOURCORNERS
Dubai, Dubai, United Arab Emirates
Four Corners is the business line of AHCG, specialized in recruiting high-profile professionals in the Fashion, Luxury and Lifestyle market. On behalf of a luxury design brand, we are now looking for a:Customer Service Specialist – Middle EastWe are looking for aCustomer Service Specialist. He/she will report to the Middle East Manager and will be
Job Source: FOURCORNERSGfK Growth from Knowledge
dubai
Customer Service Specialist page is loaded Customer Service Specialist Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R00020659 Country United Arab Emirates Job Family Operations We show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company,
Job Source: GfK Growth from KnowledgeJohnson Controls
Dubai, Dubai, United Arab Emirates
Minimum 2 years of customer support experience or experience as a Client Service RepresentativeStrong phone contact handling skills and active listeningFamiliarity with SAP systems and practices (JED knowledge is a plus)Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsA
Job Source: Johnson ControlsGfK Growth from Knowledge
Dubai, Dubai, United Arab Emirates
Customer Service Specialist page is loaded Customer Service Specialist Apply locations Dubai time type Full time posted on Posted 30+ Days Ago job requisition id R00020659 CountryUnited Arab EmiratesJob FamilyOperationsWe show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we ar
Job Source: GfK Growth from KnowledgeAdroit Shipping LLC
dubai
We are looking for a Customer Service / Pricing at Adroit Shipping LLC. To enhance smooth operations (Import and Export). Monitor smooth performance of Forwarding Sea Freight, Air Freight and Land Freight for Import and Export. Work closely with Key Account Customers and developing partner relationship. Participate in daily and weekly Operations me
Job Source: Adroit Shipping LLCConcentrix
dubai
Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. Who a
Job Source: ConcentrixConcentrix
Dubai, Dubai, United Arab Emirates
Job Title:Customer Service SpecialistJob DescriptionThe Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.Who are w
Job Source: Concentrixdubai
Four Corners is the business line of AHCG, specialized in recruiting high-profile professionals in the Fashion, Luxury and Lifestyle market. On behalf of a luxury design brand, we are now looking for a:
Customer Service Specialist – Middle East
We are looking for a Customer Service Specialist. He/she will report to the Middle East Manager and will be responsible for the whole cycle of order management, ensuring the customer satisfaction according to the company guide lines and expectations, acting as an ambassador of the brand.
Moreover, he/she will support the sales team and Country Manager in reaching the tactical commercial goals: centric on customer to give the best experience, easy and simple to purchase, with the aim to keep our customers for long run with fidelity and professionalism.
In addition to the technical skills required, he/she must be able to compare with internal stakeholders for all aspects related to the activities that will be carried out.
Key Responsibilities:
- Managing orders process from customer request to post sale service: fabric and samples orders, fabric reserves, prices and offers, stock check availability, product information. Assuring an updated orders’ portfolio, maintaining an accurate management of orders and reserves. Dealing with all complaints and returns to completion;
- Daily follow up analysis on open portfolio in order to speed up the payment and shipment procedures;
- Dealing with sales projects, supporting prices and commissions set up in accordance with the commercial strategies and guidelines;
- Manage general sales administration activities on existing customers and new ones (open new customer data, payment terms and sales condition);
- Supporting sales representative and Area Managers in managing customers’ requests.
- VIP or Key accounts management: ensuring the high Value Customers to be managed at the highest quality criteria, consistently. Providing ultimate customized services on individual basis, establishing long-lasting business relationship;
- Managing process relationship with accounts to assure constant check on client’s statement, due payments, VAT positions, trade licenses control. Requirements:
- High school Diploma;
- Bachelor’s degree in languages/communication is desired, as well as specific training on CSM (Customer Service Management);
-At least 2-3 years of previous experience in a customer service department. Experience gained in interior design field or textiles is a preferential title;
-Fluent in English and preferable Arabic;
-Knowledge of Italian language is not mandatory but a preferential title;
-Knowledge of Office Applications, mainly EXCEL/Powerpoint/Word and experience in working with business software;
-Strong in analyzing daily situation and good capability in relevant problem solving;
-Good communication, problem-solving and negotiation skills;
-Team working, proactivity and organizational skills;
-Ability to work on goals and ability to withstand stress
Location : Dubai
Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03.
#J-18808-Ljbffr