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The job posting is outdated and position may be filled Building good relationships with customers.Resolving complaints and following up on resolutions. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.
Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals with enquiries independently taking ownership for the issue until
The job posting is outdated and position may be filled
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can ans
Four Corners is the business line of AHCG, specialized in recruiting high-profile professionals in the Fashion, Luxury and Lifestyle market. On behalf of a luxury design brand, we are now looking for a:
Customer Service Specialist – Middle East
We are looking for a Customer Service Specialist. He/she will report to the Middle East Manager and w
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Interact with customers in a friendly and professional manner to provide information in response to inquiries, concerns, and requests about products and services
Follow procedure for dealing with complaints and provide appropriate solutions
Monitor support inbox and respond to customer inquiries within 24 hours
Follow up with customers to ensure co
The job posting is outdated and position may be filled
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications,
Requirements are:
B.A. degree or equivalent work experience.
3+ of customer service and/or customer-oriented documentation experience, preferably in the leasing industry, with regular direct contact with customer.
Ability to manage and effectively prioritize daily activities independently within parameters designated by manager.
Ability to meet de
Greet customers and provide assistance in person, over the phone, or via email.
Answer customer inquiries, resolve issues, and provide information about products or services.
Process orders, returns, and exchanges accurately and efficiently.
Maintain a high level of product knowledge to assist customers with their purchasing decisions.
Handle custo
The job posting is outdated and position may be filled
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Disclaimer: Drjobs.ae is only a platf
Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues that arise for our customers accurately and efficiently. They mus
Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies, and standards Keep accurate records and document cust
The job posting is outdated and position may be filled Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring
Category: Production Career Level: Entry Level Experience: Fresh Graduate Required Qualification: Graduate Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 10 Skills sales customer service telesales executive inbound outbound telephone calls company business timing call cent
The job posting is outdated and position may be filled
Responsibilities:
• Maintain register for Wheel chair issuance
• Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities
• Manager. ( A check list to be maintained)
• Keep track of the mall direc
The job posting is outdated and position may be filled
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.
Maintain a thorough understanding of company products and services to effectively assist customers.
Process customer orders and handle returns or exchanges efficiently.
Identify and escalate customer issues to appropriate departments for resolution.
Maintain accurate customer records and update information as necessary.
Collaborate with team member
Job description.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
· Dealing with customer issues and churning out an easy-to-follow solution.
· Managing payment and delivery of customer orders.
· Helping customers choose the right product for their requirements and budg
Essential Duties/Responsibilities
Answer inbound calls in a call center environment.
Receive other inbound communications from customers and internal personnel related to customer issues, primarily billing related.
Investigate and resolve or escalate customer disputes on accounts.
Research invoice, payment, and order history.
Correct customer addr
The job posting is outdated and position may be filled
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and
The job posting is outdated and position may be filled
Help manage current customer accounts.
• Assist with processing sales orders and proforma invoices
• Generate supplier orders
• Update accounting system and book shipments with forwarder
• Follow up supplier progress
• Send out daily customer status reports
• Compile shipping documents includin
• Identify and assess customers’ needs to achieve satisfaction.• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.• Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.• Cre
Job Source: Al Najam International
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