IT Support
dubai
Sector: FMCG
Salary: 10,000.00 AED per month
Key Responsibilities:
Primary Help Desk Support.
Infrastructure Management:
Install, maintain, and support corporate servers, PCs, and laptops.
Provide printer, peripheral, and handheld device support as necessary.
Active Directory Administration:
Administer Active Directory 2019 environment (multi-sites).
Configure and troubleshoot OUs, GPOs, and AD replication.
Change Management to Document problems, resolutions, processes, and procedures.
Virtualization Management:
Manage virtual environments running VMware vCenter (7.0) and VSphere ESXi hosts (7.0).
Security Management:
Manage Sentinel One or other XDR.
Manage F5 LTM for load balancing.
Manage Akamai ION content delivery sites.
Backup and Recovery:
Manage Veeam for backup, copy, and replication.
Manage centralized Windows update deployment via WSUS.
Network Configuration and Troubleshooting:
Configure and troubleshoot DNS, DHCP, IIS, FTP, and DFS.
Diagnose and resolve errors in a Windows Networking Environment.
Groupware Applications:
Maintain and support corporate groupware applications (MS Office, Outlook, Teams).
Security Appliances:
Manage SonicWall firewalls and access points.
Manage application firewall.
Communication Systems:
Manage Cisco Unified Communication.
Project Participation:
Participate and contribute to IT-related projects when necessary.
Expertise and Suggestions:
Provide expertise and suggestions to meet IT-related goals.
Assist with software testing and DevOps tasks.
Qualifications and Experience:
Minimum of 5 years of system administration in an operational environment.
MCSE or other relevant certifications.
Windows Server 2019 R2 and 2022 administration.
Windows Active Directory administration.
Firewall administration (preferably SonicWall).
Basic Cisco IP telephony management.
Experience with VMware vSphere VCenter.
Experience with Veeam, Remote Desktop Services, and Help Desk Ticketing solutions is a plus.
Experience with Switches, LAG, VLANs, Routing & VOIP is a must.
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